D3Hosting ("The Company") agrees to furnish services to the Subscriber, subject to the following TOS (Terms of Service).

Use of D3Hosting Service constitutes acceptance and agreement to The Company's AUP as well as D3Hosting TOS (Terms of Service).

All provisions of this contract are subject to the TOS (Terms of Service) of D3Hosting and AUP (Acceptable Use Policy). The AUP may be changed from time to time at the discretion of the Company. Subscriber understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment.

This Agreement shall be construed in all respects in accordance with the laws of the United Kingdom and applicable to contracts enforceable in that country.

1.Disclosure to Law Enforcement: The AUP specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition D3Hosting shall have the right to terminate all service set forth in this Agreement.

2. Service Rates: Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

3. Payment: Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service. All accounts and services provided by D3Hosting are subject to the current VAT rate as imposed by the HM Revenue & Customs, which is currently 15%. The above applies to all accounts and services provided by D3Hosting.

4. Payments and Fees: Credit cards that are declined for any reason are subject to a £1.00 declination fee. Service will be interrupted on accounts that reach 7 days past due. Service interrupted for nonpayment is subject to a £50 reconnect charge. Accounts not paid by due date are subject to a £9.95 late fee. Accounts that are not collectable by D3Hosting may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than £50 nor more than £150. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this TOS.

5. Refund and Disputes: All payments to D3Hosting are nonrefundable. This includes the one time setup fee and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in The Company's sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay D3Hosting an "Administrative Fee" of not less than £50 and not more than £150.

6. Failure to Pay: The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

7. Account Cancellation: Requests for canceling accounts may be made in writing with at least 30 days notice but not more than 60 days prior written notice and sent to:

Ovda Trading Ltd  t/a D3Hosting. Suite 100, 571 Finchley Road, London NW3 7BN

Or you may email admin@d3hosting.com and request that your account be cancelled. All account information must be included in the cancellation request.

8. Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

9. New Domain Accounts: All new web hosting accounts involving new domains will be set up and entered into our DNS servers within 3 to 5 business days. Due to unforeseen complications, however, this process may sometimes require up to 7 business days. If the new domain is registered by the account holder, there will be no handling fee. If the domain is registered by D3Hosting on behalf of the account holder a handling fee will be incurred.

10. Transfer of Domains: New web hosting accounts which involve the transfer of a domain from another provider to D3Hosting will require a minimum of seven (7) days to be set up and entered into our DNS servers. In some cases, such transfers may take up to sixty (60) days. Due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take. If the transfer of the domain is done by D3Hosting on behalf of the account holder a handling fee will be incurred. If the customer cancels service during the transfer period for any reason, all charges are considered earned.

11. Support Boundaries: D3Hosting provides 24 x 7 technical support to our subscribers (except for few holidays when we close our office). We limit our technical support to our area of expertise. The following is our guidelines when providing support: D3Hosting provides support related to your web site's physical functioning. D3Hosting does not offer tech support for application specific issues such as CGI programming, HTML or any other such issue. If you can email, we encourage you to email support@D3Hosting.com for assistance. If you are able to get online and have other questions, the answers may be on our support pages accessible via our home page - we encourage you to check there first. Lastly, the Help files in the program you are using may have the answer to your question so please do investigate these resources.

12. SPAM and Unsolicited Commercial Email (UCE): D3Hosting takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of D3Hosting may not use or permit others to use our network to transact in UCE. Resellers, webmasters and web site owners of D3Hosting may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.

a. Violation of D3Hosting's SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, D3Hosting will initiate an immediate investigation (within 48 hours of notification). During the investigation, D3Hosting may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, D3Hosting may, at its sole discretion, restrict, suspend or terminate customer's account. Further, D3Hosting reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. D3Hosting will notify law enforcement officials if the violation is believed to be a criminal offense.

b. First violations of this policy will result in an "Administrative Fee" of £250 and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of £500 and immediate termination of your account. Users who violate this policy agree that in addition to these "Administrative" penalties, they will pay "Research Fees" not to exceed £175 per hour that D3Hosting personnel must spend to investigate the matter. PLEASE, DO NOT SPAM from your account.

c. As our Resellers are ultimately responsible for the actions of their clients D3Hosting servers, it is advisable that Resellers develop a similar, or stricter, policy for their clients.

IMPORTANT: Anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their website immediately suspended or removed from our servers. The site will not be reactivated until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reactivation and agree to allow us access to the site to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the site from our servers without notice to the customer. Any site guilty of a second violation WILL be immediately and permanently removed from our servers without notice.

13. Network

a. Bandwidth and Disk Usage: Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). D3Hosting will monitor Customer's bandwidth and disk usage. D3Hosting shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in The Company's sole and absolute discretion. If D3Hosting takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. In the event that a customer exceeds the included allocation, D3Hosting may, at its sole discretion, collect a deposit, in an amount determined by D3Hosting, against customer's credit card on file with D3Hosting.

b. System and Network Security: Users are prohibited from violating or attempting to violate the security of the D3Hosting servers. Violations of system or network security may result in civil or criminal liability. D3Hosting will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

i. Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access.

ii. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.

iii. Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing".

iv. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. v. Taking any action in order to obtain services to which such User is not entitled.

14. Notification of Violation:

a. D3Hosting is under no duty to look at each customer's or user's activities to determine if a violation of the AUP has occurred, nor do we assume any responsibility through our AUP to monitor or police Internet-related activities.

b. First violation: Any User, which D3Hosting determines to have violated any element of this Acceptable Use Policy, shall receive an email, warning them of the violation. The service may be subject at The Company's discretion to a temporary suspension pending a User's agreement in writing, to refrain from any further violations.

c. Second Violation: Users that D3Hosting determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice.

d. We reserve the right, to drop the web sites or accounts involved in Spam or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In certain rare cases, we may have to do this before attempting to contact you. If we do this, we will contact you as soon as is feasible.

15. Suspension of Service or Cancellation: D3Hosting reserves the right to suspend network access to any customer if in the judgment of the D3Hosting network administrators the customer's web site is the source or target of the violation of any of the other terms of the AUP or for any other reason which D3Hosting chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended.

16. D3Hosting reserves the right to amend its policies at any time. All resellers and webmasters of D3Hosting must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate Cancellation. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy.

17. Indemnification: D3Hosting wishes to emphasize that in agreeing to the D3Hosting Acceptable Use Policy (AUP) and Terms of Service (ToS), customer indemnifies D3Hosting for any violation of the Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in loss to D3Hosting or the bringing of any claim against D3Hosting by any third-party. This means that if D3Hosting is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against D3Hosting, plus all costs and attorney's fees.

18. Miscellaneous Provisions: You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

a. A waiver by the Company of any breach of any provision of this Agreement by Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.

b. Subscriber shall not transfer or assign this Agreement without the prior written consent of the Company. Company may assign Agreement at anytime without consent from or notice to Subscriber. Company reserves right to cancel customers rights under this contract at anytime without further obligation.

c. D3Hosting takes no responsibility for any material input by others and not posted to the D3Hosting servers by D3Hosting. D3Hosting is not responsible for the content of any other websites linked to the D3Hosting servers and websites; links are provided as Internet navigation tools only. D3Hosting disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.

d. D3Hosting is not responsible for any damages your business may suffer. D3Hosting does not make implied or written warranties for any of our services. D3Hosting denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by D3Hosting.

e. It is absolutely forbidden to host pornographic content or IRC servers on D3Hosting websites. Accounts found hosting this material will be subject to immediate cancellation without refund.

19. Responsibility for Content: You, as The Company's customer, are solely responsible for the content stored on and served by your D3Hosting website.